Patient database

A shared patient database without scattered notes

Find the right record, review appointment history and keep contact details available to authorised team members.

The result

What changes in your daily work

The patient area links records with specialists, locations and appointment history. What each person sees depends on their role, helping teams work from one database without giving every user the same scope of access.

  • Faster access to contact details and visit history
  • Fewer duplicate entries and repeated data collection
  • Role-appropriate views for specialists and operational teams
  • A clearer handover when a patient visits another location or specialist

In practice

How it works

  1. 1

    Find or add a patient

    Search existing records or create a patient independently of making a new appointment.

  2. 2

    Review the complete context

    Open patient details and appointment history across assigned specialists.

  3. 3

    Keep information current

    Authorised users can edit contact and additional patient fields when details change.

Capabilities

What you can do in MyMedCal

  • Search by name, surname or phone number
  • Patient details and contact information
  • Appointment history with specialist, service, place and status
  • Role-based patient visibility
  • Editing of contact and additional patient fields
  • Notes connected with the patient record
  • Hidden display of sensitive PESEL and address fields
  • Permanent online-meeting link for future appointments

Free consultation

See how your facility could work

We'll review your reception, schedules, and patient bookings. We'll show you how to simplify day-to-day team organization and adapt MyMedCal to your facility's needs.

Who it helps

When this feature is especially useful

  • Reception confirming whether a caller is an existing patient
  • A specialist checking previous appointment history
  • An administrator searching across several facilities
  • A team assigning an existing patient to another specialist or branch

Frequently asked questions

Who can see patient records?

Access depends on the role. Specialists see their patients, coordinators see patients in their facility, and reception or administrators can work across a broader assigned scope.

Can I search across all facilities?

Yes. Reception, coordinator and administrator workflows include a global search using the patient's name, surname or phone number.

Does the record contain appointment history?

Yes. The history shows appointments with their date, specialist, service, location and status.

Can a patient be added without booking an appointment?

Yes. An authorised user can add a patient directly and assign the record to a specialist.

Can contact details be corrected?

Yes. Authorised users can edit fields such as name, email, phone number, birth year and additional record information.

Are PESEL and address always visible?

No. These fields are hidden by default in patient details and must be deliberately revealed by the user.

Can one patient be connected with several specialists?

Yes. Patient details can show all specialists connected with that person's appointments.

We're here to help you

Have questions or concerns?

Message us on chat* – it's the fastest way to reach our team. We believe that conversation is the best way to understand your needs, challenges, and goals.
Choose the contact method that suits you – we'll be happy to arrange a no-obligation phone call or video meeting, where we can calmly show you how MyMedCal works in practice.
*The chat is located in the bottom right corner of the screen.