Online payments
Online payments connected with every appointment
Give patients a fast payment option and let the team see the booking and payment status in the same workflow.
The result
What changes in your daily work
MyMedCal integrates appointment payments with Tpay. A facility can use online payments alongside bank transfers or as the required method for selected bookings, while successful transactions are reflected in the appointment record.
- A shorter path from booking to payment
- Automatic payment status for successful Tpay transactions
- Less manual matching between appointments and transfers
- The option to protect selected time slots with a prepayment rule
In practice
How it works
- 1
Enable the payment model
Connect a verified Tpay account and decide which appointments should offer or require online payment.
- 2
Patient receives a payment path
A payment link is generated for the appointment according to the facility's configuration.
- 3
Status returns to MyMedCal
A successful Tpay transaction automatically marks the related appointment as paid.
Capabilities
What you can do in MyMedCal
- Tpay integration
- Online payments for first visits or all visits
- Optional use alongside traditional bank transfers
- Automatic paid status after successful transactions
- Transaction identifier visible in appointment details
- Pending-payment confirmation workflow
- Automatic release of an unpaid appointment after the configured deadline
- Payment and amount information in appointment lists
Free consultation
See how your facility could work
We'll review your reception, schedules, and patient bookings. We'll show you how to simplify day-to-day team organization and adapt MyMedCal to your facility's needs.
Who it helps
When this feature is especially useful
- A facility requiring prepayment for first appointments
- An online practice that wants to complete booking and payment remotely
- Reception reconciling bank transfers and Tpay payments
- An administrator reviewing paid and pending appointment amounts
Keep exploring
Related MyMedCal features
Online booking
Online patient booking with a facility widget or personal specialist widget, direct booking links, service preselection and live availability.
Learn more →SMS and email reminders
Automate appointment confirmations, reminders and operational messages by SMS and email, with a visible sending history.
Learn more →Reports and statistics
Analyse appointments, attendance, online bookings, services, patient sources and payments in MyMedCal reports.
Learn more →
Frequently asked questions
Which payment provider does MyMedCal use?
MyMedCal integrates online appointment payments with Tpay. The facility creates and verifies its own Tpay account.
Can online payments be optional?
Yes. Tpay can work alongside information about a traditional bank transfer, depending on the facility's configuration.
Can we require payment only for first visits?
Yes. Online payment rules can be enabled for first appointments or for all appointments.
Is a successful payment marked automatically?
Yes. When Tpay confirms a successful transaction, the related appointment is automatically marked as paid in MyMedCal.
What happens when a required payment is not confirmed?
The appointment remains in the payment-confirmation workflow for the configured period and can then be cancelled so the time returns to availability.
Can staff match a payment with an appointment?
Yes. The transaction identifier visible in MyMedCal corresponds with the identifier in the Tpay panel.
Are provider fees fixed by MyMedCal?
No. Account verification and transaction fees are set by the payment operator and should be checked against the current Tpay offer.